We offer our own technical support service and do not believe in relying on manufacturers for this.
Engineers calling from site have access to a range of technical support material on our various websites and by email.
We have full trouble shooting guides available and can get these to you by email if they are not online.
Most importantly we have heat pump experts on hand for your engineers to talk to and discuss any issues with.
It is maybe this part of the service that we offer that is the most important, but the oe that we all hope you don't have to use!